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Returns & Refunds Policy

We are happy to accept returns up to 14 days after your purchase. Please contact us to arrange a return before sending the item(s) back to us.

To be eligible for a return, your item must be brand new, unused and in its original packaging. We will normally issue your refund within 2 working days of receiving your return, but this can take up to 14 working days.

Buyers are responsible for the return postage costs and we may also deduct the original postage costs from your refund (depending on the reason for the return) but we will inform you about this where possible before you return the item to us.

If you are returning a valuable item, you may wish to use a trackable delivery service as we cannot be held responsible for returns which do not arrive.

If you have any questions about returns or if you wish to return your order, please send us an email (contact@monsterdetail.co.uk) and we'll get back to you as quickly as possible (usually within 24 hours).